Refund Policy

Last Updated: June 18, 2026

1. Overview

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help.

2. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

• The item must be unused and in its original condition
• The item must be in its original packaging
• The return request must be made within [X] days of delivery

3. Non-Returnable Items

Certain types of items cannot be returned, including:

• Custom-made or personalized products
• Items damaged due to misuse or improper handling
• Clearance or final sale items

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a certain number of business days.

5. Late or Missing Refunds

If you have not received your refund yet, please check your bank account and contact your payment provider first. If the issue persists, please contact us for assistance.

6. Shipping Costs

Shipping costs are non-refundable. Customers are responsible for return shipping fees unless the product is defective or incorrect.

7. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us.

8. Contact Us

If you have any questions about this Refund Policy, please contact us:

• Email: support@zanefolia.com
• Website: https://zanefolia.com
• Company: zanefolia